Basra Water Supply Improvement Project (BWSIP)

At the first instant of listening to MEDAL team presenting, we realized, we are sitting before a highly professional dedicated group of experts who know exactly what they are talking about and at the same time can fully understand the culture in our country and pinpoint the challenges so clearly. What we liked most is their ability to customize solutions and products to various cultures, as in most countries in this part of the world, off-the-shelf products and solutions doom to fail. We entrusted MEDAL to support and guide the future steps in rehabilitation and investment in our country

Hiring MEDAL at the early stage of the new NGOs/CSOs law authorizing and organizing the registration and work of NGOs/CSOs in Syria, we were happy to have them hired by ViaNova and Hans Siedel Foundation to provide services to us at the Syrian Society for the Conservation of Wild Life ( SSWC), their team walked us through the essentials of NGOs, CSOs and Associations, setting up the basics for our Not for Profit Association. Later they were contracted again based on our satisfaction level for a new journey in spreading the knowledge and skills we gained to other in-establishment of newly established NGOs, mapping for networking and advocacy with many other NGOs. MEDAL indeed deserved the positioning we gave it; a strategic partner in our journey of growth and expansion.

Hiring MEDAL was one of the most rewarding experiences we had, especially at the time of working on the gender policy for UNRWA and building the capacities of our focal points in our offices distributed in the Middle East. MEDAL team were highly dedicated to the assignment brought in their passion to the work and deliver in a well structured mechanism, constantly follow up on results and measure progress.

Arabic speaking experts bringing in international know how and best practices, and customize the solutions to the local context is definitely what we are looking for to ensure sustainable socio-economic development in our province. The rounded experience of MEDAL, mainly in governance, strategies, socio-economic development aspects, involving NGOs, M&E and conducting conflict sensitivity local planning is a wealth of knowledge offered to us generously to tap on. Only few of service providers leave a mark and MEDAL definitely one of those who left unforgettable beneficial mark in our province.

I am thankful to MEDAL for their insistence with my team at the governorate of Misan and offices of line Ministries in the governorate, to teach them how to fish instead of giving them the fish. With no doubt, I look forward to explore further services MEDAL can offer to support our Endeavour in rehabilitation and development of the governorate of Misan.

A unique unforgettable approach to capacity building that is followed by MEDAL team. After years of receiving the Leadership Management Development Program by MEDAL, back at office or even at home, we still remember the learning, the fun we had while learning, and we still apply what we learned. A long lasting impact of a learning experience is what MEDAL team offered the management staff of UNRW. We are thankful for that experience and highly recommend MEDAL to any client who seeks impact.

Rarely one can find a company that commits to its product and feel accountability towards it, after end of its contract; regardless to the end of assignment and contract; MEDAL team shown generous extra-mile support when needed. Jordan Investment Commission hired MEDAL to deliver an institutional five years strategic plan 2018-2022 along with the execution plan of action and a strategy management electronic system. MEDAL team served the commission with high professionalism, walked the team through the stages of strategizing in a friendly supportive participatory approach, which encouraged various departments to candidly share challenges as well as aspirations, which helped a lot in delivering a quality product rooted by in-depth understanding to the organizational culture and issues, yet, ambitious.

UNDP hired MEDAL on institutional strengthening of five Governorates capacities in sub-national strategic socio-economic planning and budgeting in close collaboration with the Federal and Kurdistan Regional Ministries of Planning. Throughout their numerous and challenging assignments, the Medal team has been extremely dependable and professional. Medal’s work has demonstrated at all times high quality standards, outstanding quality of work, flexibility and adaptability, innovation and creativity, positive energy and motivation, courage and determination, capacity to engage with Iraqi counterparts, respect to all and remarkable contribution and achievement of outstanding results.

Throughout our experience in hiring training providers, MEDAL was on top in terms of quality of contents, adaptability to context and level of trainees, and modern delivery approaches. I can definitely say that we are not an easy client to please at all, we rejected various international training providers before, even after they started delivering; not for being picky but because our sense of accountability is high towards on what we spend our time at the expense of working hrs and to the cost paid by our agency for. We highly recommend MEDAL for those who seek real content with quality approach.

We hired MEDAL for the first time in 2011, after seeing the quality of their service and their professional level of management the contract; I can say with no doubt, they practice international standards and high quality. Later, they became one of our key vendors and we maintained to be a happy client.